Understanding PEO Basics
eLearning
An interactive introductory course in a Customer Experience series intended to help employees understand the basics of their business model. When combined with the next training in the series on customer insights and maximizing customer interactions, it will help them enhance customer experience.
Project Roles
analysis, storyboarding, script writing, eLearning authoring, graphic design, visual design, video creation and editing, learning strategy
Tools Used
Articulate 360 Storyline, Canva, Camtasia, Google Slides, chatGPT